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Essential reading for your AI journey

Insights
06 Mar 2026
ChatGPT finally introduces Skills, bringing repeatable AI workflows to business users

OpenAI's new Skills feature lets teams package AI workflows into reusable processes. It is a significant step forward for ChatGPT, but Claude users have had access to this approach for some time.

Insights
06 Mar 2026
GPT-5.4: what it means for your documents, spreadsheets, and workflows

OpenAI has released GPT-5.4 with stronger document and spreadsheet handling, native computer use, and direct integration with Excel and Google Sheets. Here is what actually changes for professional work.

Insights
16 Feb 2026
ChatGPT introduces lockdown mode and risk labels for safer AI

OpenAI has introduced Lockdown Mode and “Elevated Risk” labels in ChatGPT to reduce prompt injection risk as AI tools connect to the web and apps. For owners and heads of operations, it is a useful signal of where extra guardrails belong before you scale adoption.

Insights
13 Feb 2026
Deep Research just got more controllable – and that’s the point

AI research tools are only as useful as the sources they’re built on. If the inputs are noisy, biased, or outdated, the output looks confident but drifts away from what you actually need. That’s why the latest improvements to Deep Research in ChatGPT matter: they’re less about “more AI” and more about better governance–clearer sourcing, tighter focus, and easier accountability.

Insights
05 Feb 2026
From chat to agents: why AI adoption is the real frontier

AI at work has moved fast. First it was chat — individuals experimenting with prompts in a browser. Then came custom assistants, shaped around roles and workflows. Now we’re entering the next phase: AI agents that don’t just respond, but plan, act, and work across systems. OpenAI’s newly announced Frontier platform is a clear signal of that shift. But while the technology is impressive, the most important story isn’t about models or tooling. It’s about adoption.

Insights
04 Feb 2026
Claude’s legal plugin rattles legal tech

Anthropic has launched a Legal plugin for Claude Cowork that aims to speed up contract review, NDA triage, and compliance workflows. The early market reaction signals a wider shift from generic chatbots to department-ready AI tools.