Essential reading for your AI journey

AI Assistants (aka GPTs) in ChatGPT Business can now use approved workspace apps, including Outlook and SharePoint, to retrieve information and take approved actions.

A big step in the right direction for the future of work and admin

Another month, another model. But GPT‑5.2 is not a cosmetic refresh.It is a step forward for professional work where the hard part is not writing one answer. The hard part is keeping track of a long brief, pulling facts from messy inputs, using tools correctly, and finishing the job end to end.

ChatGPT now supports group chats that bring people and AI into the same conversation. Instead of everyone chatting to AI separately, teams can now plan, decide and create together in one shared space.

On the same day Cloudflare knocked services like ChatGPT and Claude offline for hours, Google announced Gemini 3, a wave of new agents, and tools for developers.That contrast matters.

If you’ve glanced at the headlines lately, you’d be forgiven for thinking AI has become one huge, overinflated bet.